Privacy Policy

Welcome to Anthony's Coal Fired Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizzas-anthonys.top, place orders, sign up for promotions, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

This Privacy Policy applies to all information collected through our website (pizzas-anthonys.top), as well as any related services, sales, marketing, or events. References to "Anthony's Coal Fired Pizza," "we," "us," or "our" refer to the company operating this website and its food service operations located in the United States.

1. Who We Are

Anthony's Coal Fired Pizza is a food service business operating in the United States, specializing in coal-fired pizza and related dining experiences. We operate both an online platform and physical dining locations, and we take the privacy of our customers, website visitors, and partners seriously.

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of personal information we collect include, but are not limited to, the following:

2.1 Personal Identification Information

When you place an order, create an account, sign up for our newsletter, make a reservation, participate in a promotion, or contact us directly, we may collect personal identification information including:

• Full name
• Email address
• Phone number
• Billing and delivery address (street address, city, state, ZIP code)
• Date of birth (for age verification and promotional purposes)
• Username and password (for account holders)
• Payment information (credit/debit card numbers are processed by our payment processors and are not stored directly by us)

2.2 Transaction and Order Information

When you place an order through our website or mobile interface, we collect information related to that transaction, including:

• Items ordered and order history
• Special instructions or dietary preferences you provide
• Order value and payment method type
• Delivery address and timing preferences
• Loyalty program points and redemption history

2.3 Usage Data and Website Activity

When you visit our website, our servers automatically collect certain information about your device and your visit. This includes:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring URLs (which pages you visited before reaching our website)
• Pages viewed on our website and time spent on each page
• Links clicked and features used
• Date and time of your visit
• Session duration and frequency of visits

2.4 Device Information

We may collect information about the device you use to access our services, including:

• Device type (desktop, laptop, smartphone, tablet)
• Unique device identifiers
• Mobile network information
• Hardware and software specifications

2.5 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior on our website. This includes session cookies, persistent cookies, and third-party cookies used for analytics and advertising purposes. Please refer to Section 9 of this policy for a more detailed explanation of our cookie usage and your choices.

2.6 Communications Data

If you contact us by email, phone, or through our website's contact form, we may retain records of that correspondence, including your contact details and the content of your message. We also retain records of your consent preferences for marketing communications.

2.7 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms if you interact with our social media pages or log in to our site via a social media account
• Third-party delivery platforms or service partners
• Marketing and advertising partners
• Analytics providers who help us understand how our website is used

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes, including:

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders and delivery requests
• To manage your account and provide customer support
• To send order confirmations, receipts, and delivery notifications
• To manage reservations and dining experiences
• To administer loyalty programs and rewards

3.2 Communication

• To respond to your inquiries, comments, and feedback
• To send important notices about changes to our services, terms, or this Privacy Policy
• To send promotional communications, special offers, and newsletters — only where you have opted in or where permitted by applicable law

3.3 Analytics and Service Improvement

• To analyze how our website is used and identify trends
• To monitor the performance and security of our website and services
• To develop new products, features, and services
• To personalize your experience on our website
• To conduct surveys and market research

3.4 Marketing and Advertising

• To deliver targeted advertising on our website and third-party platforms, based on your interests and browsing behavior
• To measure the effectiveness of our marketing campaigns
• To retarget users who have previously visited our website

3.5 Legal Compliance and Protection

• To comply with applicable federal and state laws and regulations, including the Federal Trade Commission Act (FTC Act) and, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA)
• To detect, prevent, and respond to fraud, security incidents, and other potentially prohibited or illegal activities
• To enforce our Terms of Service and other agreements
• To respond to legal process, court orders, or government requests

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract Performance: Processing is necessary to fulfill orders and provide the services you have requested.
• Legitimate Interests: We process certain data for our legitimate business interests, such as improving our services, preventing fraud, and conducting direct marketing, provided these interests are not overridden by your privacy rights.
• Consent: Where we rely on your consent (for example, for marketing emails), you have the right to withdraw that consent at any time.
• Legal Obligation: Where processing is necessary for us to comply with a legal obligation under U.S. federal or state law.

5. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform functions and provide services to us. These may include:

• Payment processors and financial institutions to handle transactions securely
• Delivery and logistics partners to fulfill your orders
• Website hosting and cloud services providers
• Email and SMS marketing platforms
• Customer relationship management (CRM) software providers
• Analytics providers (e.g., Google Analytics)
• Advertising and remarketing platforms (e.g., Google Ads, Meta Ads)
• IT support and cybersecurity services

These service providers are granted access to your personal information only to the extent necessary to perform their specific functions and are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Business Transfers

If Anthony's Coal Fired Pizza undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data, and any acquirer will be required to honor the commitments made in this Privacy Policy.

5.3 Legal Requirements and Law Enforcement

We may disclose your information if we believe disclosure is reasonably necessary to:

• Comply with any applicable law, regulation, legal process, or enforceable governmental request
• Respond to subpoenas, court orders, or legal proceedings
• Enforce our Terms of Service or other agreements
• Detect, investigate, or prevent fraud, security breaches, or other harmful or illegal activity
• Protect the rights, property, or safety of Anthony's Coal Fired Pizza, our customers, or the public

5.4 Aggregated or De-Identified Information

We may share aggregated or de-identified data — meaning information that cannot reasonably be used to identify you — with third parties for research, analytics, marketing, or other purposes.

6. Data Security

We take the security of your personal information very seriously. Anthony's Coal Fired Pizza has implemented a range of technical, administrative, and physical security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS technology.
• Secure Payment Processing: We use PCI-DSS compliant payment processors. We do not store your full credit or debit card numbers on our servers.
• Access Controls: Access to your personal information is restricted to authorized personnel who have a legitimate need to access it in the course of their duties.
• Regular Security Audits: We regularly review and test our systems and procedures to ensure they meet or exceed industry standards.
• Data Minimization: We collect only the data that is necessary for the purposes described in this policy.
• Employee Training: Our staff receive regular training on data privacy and security best practices.

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that is likely to affect your rights and freedoms, we will notify affected users as required by applicable law.

7. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable U.S. law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the FTC Act, and other applicable state privacy laws.

7.1 Right to Know and Access

You have the right to request information about the categories and specific pieces of personal information we have collected about you, the purposes for which it has been used, and the third parties with whom it has been shared.

7.2 Right to Correction

You have the right to request that we correct inaccurate or incomplete personal information we hold about you.

7.3 Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions permitted by law, such as where the data is necessary to complete a transaction, detect security incidents, comply with a legal obligation, or for other lawful purposes.

7.4 Right to Opt Out of Sale or Sharing

Under the CCPA/CPRA, California residents have the right to opt out of the sale or sharing of their personal information for cross-context behavioral advertising. While we do not sell personal information in the traditional sense, we may share certain data with advertising partners. California residents may submit an opt-out request by contacting us at [email protected].

7.5 Right to Data Portability

Where technically feasible, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to have this data transmitted to another organization.

7.6 Right to Limit Use of Sensitive Personal Information

Under the CPRA, California residents have the right to limit our use and disclosure of sensitive personal information to that which is necessary to perform the services you have requested.

7.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised your privacy rights.

7.8 Right to Opt Out of Marketing

You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email we send you, or by contacting us directly at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your orders and account.

7.9 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please submit a verifiable request to us by:

• Email: [email protected]
• Website: pizzas-anthonys.top

We will respond to your request within 45 days of receipt. If we need additional time, we will notify you of the extension and the reason for it. We may need to verify your identity before processing your request. Authorized agents may submit requests on behalf of California residents with appropriate written authorization.

8. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

When personal data is no longer required, we securely delete or anonymize it in accordance with our data retention and disposal procedures.

9. Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing activities. Cookies are small text files placed on your device when you visit a website.

We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the website to function properly. These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and settings to improve your experience.
• Marketing and Targeting Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through our cookie consent banner, which appears when you first visit our website. You can also adjust your browser settings to block or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of our website.

For full details about the cookies we use and how to manage them, please review our Cookie Policy, available on our website at pizzas-anthonys.top.

10. Children's Privacy

Our website and services are intended for use by individuals who are at least 18 years of age. We do not knowingly collect, solicit, or maintain personal information from individuals under the age of 18.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to remove such information from our records and terminate any accounts associated with the minor.

We do not target our marketing or advertising toward children. If we become aware that we have collected personal data from a child under the age of 18 without verification of parental consent, we will delete that information as quickly as possible.

Our practices are in compliance with the Children's Online Privacy Protection Act (COPPA) to the extent applicable to our business operations.

11. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States and primarily processes personal data within the United States. However, some of our third-party service providers (such as cloud hosting, analytics, and marketing platforms) may process data in other countries, including countries outside the United States.

When personal data is transferred internationally, we take steps to ensure that adequate protections are in place to safeguard your information. These protections may include:

• Contractual clauses that require the recipient to protect the data to the same standard as required under applicable U.S. law
• Using service providers that are certified under recognized privacy frameworks
• Ensuring that the recipient country provides an adequate level of protection for personal data

By using our website and services, you acknowledge and consent to the potential transfer of your personal data to the United States and other countries where our service providers operate, with the understanding that these transfers are subject to appropriate safeguards.

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or external services that are not operated or controlled by Anthony's Coal Fired Pizza. This Privacy Policy does not apply to those third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

We are not responsible for the content, privacy practices, or security of third-party websites. The inclusion of any link on our website does not imply our endorsement of that third-party's privacy practices or services.

13. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you are entitled to the following additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), effective January 1, 2023:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to Delete: You may request the deletion of your personal information, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information we hold about you.
• Right to Opt-Out: You may direct us to not sell or share your personal information for cross-context behavioral advertising.
• Right to Limit Sensitive Information Use: You may request that we limit our use of sensitive personal information to what is necessary to provide the service.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a CCPA/CPRA request, please contact us at [email protected] with the subject line "California Privacy Rights Request." We will verify your identity and respond within the timeframes required by law.

14. How to File a Complaint

If you believe that we have not handled your personal information in accordance with applicable law, we encourage you to contact us first so that we can try to resolve the issue. You may reach us at:

• Email: [email protected]
• Website: pizzas-anthonys.top

If you are not satisfied with our response, you have the right to file a complaint with the appropriate regulatory authority. In the United States, you may contact:

• Federal Trade Commission (FTC): The FTC enforces federal consumer protection laws, including those related to privacy and data security. You can file a complaint at www.ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357).
• California Attorney General (for California residents): Under the CCPA/CPRA, California residents who believe their privacy rights have been violated may contact the California Privacy Protection Agency (CPPA) at cppa.ca.gov or the California Attorney General's Office at oag.ca.gov/privacy/ccpa.
• State Attorney General (for other states): Residents of other states with applicable privacy laws may contact their respective State Attorney General's office. Most state AG offices maintain consumer complaint portals accessible via their official state government websites.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you an email notification or displaying a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the revised terms.

If we make changes that materially affect your rights, we will provide at least 30 days' advance notice before the new policy takes effect, where required by law.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your concerns promptly and transparently.

We aim to respond to all privacy-related inquiries within 10 business days. For formal rights requests (such as access, deletion, or correction requests), we will respond within the timeframes required by applicable law, typically within 45 days.